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With the FuelQuest team's expertise in fuel markets, fuel supply chain and automation technologies, FuelQuest customers gain advantage in every aspect of the supply chain. FuelQuest understands that every deployment's success depends on understanding the business processes and business drivers of the client. Built into every implementation is an integrated process lead by the FuelQuest professional services staff. The Professional Services team has experience in the energy and tax industry and broad consulting experience covering areas such as system implementation, outsourcing, and management. The team has broad energy industry experience with a variety of supplier, distributor and carrier companies.
The Professional Services team provides the following services to support client projects:
Project Management
- Tracks successful implementation of the Fuel Management System (FMS) including integration with back office systems
- Provides solution Blueprinting/Architecture
- Reviews existing client processes and systems, consultation on change management and best practice use of FMS
Implementation Consulting
- Provides system configuration, setup, and best practice recommendations
Project Risk Assessment/Risk Management
- Provides project quality control audits, success/risk assessment and recommendations for implementation
Training
- Provides product training
- Provides carrier training
Ongoing Project/Operations Management
- Provides new release training
- Provides test environment training for new implementations, etc.
Operational Consulting/Assistance
- Assists clients with transactional backlog
Development Services
- Develops and accelerates product roadmap as business needs dictate.
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